Commitment to Quality
Henesis S.r.l. was established with the goal of delivering cutting-edge digital solutions while upholding a strong commitment to offering top-quality products and guaranteeing the highest standards of safety and performance for all its users. This dedication to quality is detailed in our Quality Policy which outlines the principles and standards we adhere to in all aspects of our work.
Quality and Regulatory
Our dedication to excellence is reflected in our alignment with the ISO 13485:2016 standard, a globally recognized framework for quality management systems in the medical device industry.
We follow the principles and requirements defined by this standard to ensure the delivery of medical technology solutions that are safe, effective, and globally trusted. This approach allows us to guarantee:
- High quality standards – Every stage of our product lifecycle, from design to implementation, follows rigorous quality control processes.
- Regulatory compliance – We operate in accordance with the most stringent international guidelines, ensuring our solutions meet applicable medical device regulations.
- Patient and user safety – Our commitment to safety ensures that our products are designed, tested, and developed with the utmost care and reliability.
- Customer care and market surveillance – We strive to provide excellent customer support, combined with continuous and detailed market monitoring.
- Continuous improvement – Following ISO 13485 principles drives us to constantly refine our processes, fostering innovation and efficiency in everything we do.
Product guarantee
The digital solutions developed and marketed by Henesis, including ARC intellicare, our CE-marked medical device for telerehabilitation, ensure compliance with the European Medical Device Regulation and its requirements regarding safety and performance.

